RETURN & REFUND POLICY
Our Commitment
USA Stacks is committed to providing premium-quality research products and excellent customer service. Due to the specialized nature of our products, all sales are subject to the policy below.
Returns
To protect product integrity and quality, USA Stacks does not accept returns of research products once they have been shipped.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery at info@usastacks.com. Include your order number and clear photographs of the product and packaging so we can promptly review your claim.
Lost Shipments
If your shipment is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and determine the appropriate resolution.
Order Cancellations
Orders may be canceled before shipment. Once an order has been processed or shipped, it cannot be canceled.
Refund Eligibility
Refunds or replacements are issued only when approved by USA Stacks for:
- Incorrect items shipped
- Products damaged during transit
- Verified shipping issues
- Other circumstances reviewed on a case-by-case basis
Contact Us
If you have any questions regarding this policy, please contact:
USA Stacks
Phone: 850-493-8292(Text/Call)
Email: info@usastacks.com